Genius LociPrivacy Statement & OnLine Shopping PolicyChy-an-Bryally, 15 Primrose Close, Goldsithney, Penzance, Cornwall, TR20 9JL call us on 01736-719342 [ click here for our terms of use and copyright information] |
Sale of CDs and Delivery
All CDs are sold sealed and are usually dispatched within 48 hours. We aim to deliver all other goods within 28 days (it is usually a lot sooner than this).
All CD DVD sales are now handled by Amazon.co.uk
Genius Loci Returns Policy
In the unlikely event that any goods supplied are faulty and they are returned
within 14 days the consumer would be entitled to a refund or replacement goods.
You can also return goods within 7 days of receiving them for any reason. As long as the goods are returned in a resalable (e.g. unopened state) we will refund you (excluding return postage) within 30 days.
'This does not affect your statutory rights as a consumer'.
Complaints
In the unlikely event of a complaint we aim to resolve any issue within 5 working days.
Customer Service
Our phones are manned (GMT Time) between 9-6pm. You may leave a message at any other time. Please consult you local phone network for call charges.
Privacy
All personal information is completely DELETED from our system once processed.
External Links - This site contains links to other sites. Genius Loci is not responsible for the privacy practices or the content of such Web sites.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at:-
Chy-an-Bryally, 15 Primrose Close, Goldsithney, Penzance, Cornwall, TR20 9JL
Applying the creative process to enhance peoples lives
call us on 01736-719342
