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Genius Loci

Privacy Statement & OnLine Shopping Policy

Chy-an-Bryally, 15 Primrose Close, Goldsithney, Penzance, Cornwall, TR20 9JL  

call us on 01736-719342 [ click here for our terms of use and copyright information]

 

Sale of CDs and Delivery

All CDs are sold sealed and are usually dispatched within 48 hours.  We aim to deliver all other goods within 28 days (it is usually a lot sooner than this).

All CD DVD sales are now handled by Amazon.co.uk

Genius Loci Returns Policy
In the unlikely event that any goods supplied are faulty and they are returned within 14 days the consumer would be entitled to a refund or replacement goods. 

 

You can also return goods within 7 days of receiving them for any reason. As long as the goods are returned in a resalable (e.g. unopened state) we will refund you (excluding return postage) within 30 days.

 

'This does not affect your statutory rights as a consumer'.

 

Complaints

In the unlikely event of a complaint we aim to resolve any issue within 5 working days.

 

Customer Service

Our phones are manned (GMT Time) between 9-6pm.  You may leave a message at any other time.  Please consult you local phone network for call charges.

  

Privacy

All personal information is completely DELETED from our system once processed.

External Links - This site contains links to other sites. Genius Loci is not responsible for the privacy practices or the content of such Web sites.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at:-

Chy-an-Bryally, 15 Primrose Close, Goldsithney, Penzance, Cornwall, TR20 9JL  

Applying the creative process to enhance peoples lives

call us on 01736-719342